Privacy Policy

Effective July 21, 2026

Information we collect

CarrierOS collects the account information you provide, such as your name, company, business email, and password hash. It also stores fleet, load, driver-pay, fuel, financial, compliance, onboarding, document, detention, and receivables information that you enter into your private company workspace.

How we use information

We use this information to provide, secure, support, and improve CarrierOS; enforce workspace and plan limits; and respond to support requests. We do not sell personal information.

Storage and service providers

Application data is stored in a database on our hosting infrastructure. We may use limited service providers for hosting, security, email, analytics, or billing. Stripe processes subscription payment details. CarrierOS does not store raw card or bank-account numbers.

Cookies

CarrierOS uses a signed session cookie to keep users logged in and protect their workspace. Browser storage may cache static application files for performance and installability.

Retention and choices

We retain account and workspace data while an account is active and as reasonably needed for security, legal, backup, and business purposes. To request access, correction, export, or deletion, contact us at david@outsidethewirelogistics.com. Some records may be retained where required or permitted by law.

Sensitive data

Do not enter Social Security numbers, bank credentials, payment-card data, identity-document images, health records, or other highly sensitive information into CarrierOS. Enter payment information only on Stripe-hosted pages reached through CarrierOS billing.

Security and changes

We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security. We may update this policy as CarrierOS evolves and will post the current version here.